We have had a great experience with Eco Air. We had used two other PTAC companies to service our PTACS and did not have good experiences so were a little wary when Eco Air came to look at our units. The previous companies were unable to identify why our units were rattling and not maintaining the proper temperature. We were able to easily schedule an appointment and when Jimmy came it was clear that he knew the units inside and out and very quickly identified the problem. He was also able to suggest solutions to help us maintain the temperatures in our rooms including using a digital thermometer. I appreciated that Jimmy was honest and told us the pros and cons of the different options. They followed up after the visit via email and kept us updated on when we could expect the parts to come in and the follow-up visit. We also had them service our PTAC units for the spring cleaning and unlike the prior company we used that did a bare minimum cleaning, Eco Air properly removed the units and thoroughly cleaned them out and the technicians checked to make sure that they were working properly after the cleaning. When we noticed a rattling noise coming from one of them, they quickly sent a tech out who was able to fix the problem. We were so happy with their service that we have recommended them to our neighbors and they have become our buildings PTAC service providers. I was sent an invoice and the costs were exactly what we were told up front before scheduling the appointment which I appreciated as there were no hidden or additional charges. They even sent us a detailed estimate before conducting any work so that we could clearly see costs and decide which route we wanted to take.
I called over a dozen companies to service my split mini units (ductless AC/heat) and every place either didnt return my voicemail or never called me back as promised to schedule an appointment. Giorgio called me back within half an hour and I so appreciated this. It seems in the busy season, most companies just lose basic manners! Solomon and Jimmy came to clean two of my units, which I believe had not been cleaned since installed by the previous owner around 6 years ago. They were very friendly, knowledgable and worked cleanly. I cant believe I was breathing in all that garbage! I am the condo president and will be discussing building-wide maintenance for all the spit mini units throughout the condo. I am pleased to find a company that has the decency to return a call and their workers and work is very professional.
Angela, and the team at Eco Air were a pleasure to work with, especially during these COVID-19 times. We replaced our HVAC system and while it took a little time (due to delays with manufacturer), Angela and team were so attentive with providing updates along the way. Install was great and we are now toasty and warm.
Overall pretty happy with Eco Air. Needed to replace a pair of obsolete PTAC units. Quoting process was not only fair and professional, but also caught an error in my specifications that nobody else did. Getting the COI for my building was unusually painless. Appropriate pandemic precautions, and online payments accepted via Quickbooks. My only (minor) issue is that they actually showed up quite a bit early, and I hadn't yet finished cleaning the areas around the units for them to be able to start work.
We installed 6 brand new big AC units in our apartment couple of years ago and Eco Air crews did a great job in just one day. Afterwards when ever we need to repair or maintenance Jimmy and Angela are very responsive. They will try to schedule a best time for us and as quick as possible. I will highly recommend Eco Air Inc
I've dealt with a lot of AC companies in the past but Eco Air has by far been the best. Jimmy and team are not only extremely responsive but super professional. Anthony diagnosed my HVAC issue immediately and gave me a plan on how to resolve the problem. Easiest HVAC appointment I ever had. Highly recommend!
Jimmy and his team were wonderful to work with. We live in an old brownstone building and weren't sure we would be able to install mini split units but they made it possible. Jimmy was extremely patient with us and answered the many questions we had before proceeding with the installation. The entire time his team were professional and respected our space. The completed work looks great and we can't wait to enjoy the quieter units this summer. We'd highly recommend them and will certainly be using them again in the future!
I can not say enough good things about Jimmy, Anthony, and Eco Air. I had originally used a different company who really screwed me over and were found to be completely untrustworthy, but who said the issue I was having was due to a leak in my pipe. Distraught with having been coned by another company, I called Eco Air. Jimmy had Anthony come to do a test to confirm there was a leak, and walked me through all the next steps. He helped me and talked me through things even when we thought Eco Air might not be able to handle my problem since he was light staffed due to the pandemic. In the end, Eco Air did the job, found the leak, and fixed my pipes after what had been a nightmare of talking to other companies. I seriously recommend Eco Air for any issues you're having.
I had a minor problem with the evaporator drain pan. Eco Air Inc. provided a great fix for the problem. There should be a standard fix for this minor problem instead of having to purchase a new unit. They came through for me, I'm grateful. Thank you Eco Air Inc.
Professional, knowledgeable, friendly and responsive. Will definitely call Eco Air whenever I need help with my ptacs again.
Jimmy, the owner and his crew are responsive and professional. If they’re running late, guess what, they call or text you! Really nice people and very reasonable!
EcoAir does the work of a major company, while maintaining a small town charm and way of business. They are always quick to reply and their technicians and repair-people are courteous and efficient. I have and will continue to recommend them highly.
Towards the tail end of summer, my living room AC started blowing what we'll generously call "low effort cold air." (Read: I lived out of a coffee shop to avoid death.) I asked about ten places for quotes on fixing/replacing. Eco Air were the only ones who met my extremely strict criteria: (1) responded to my calls/emails, (2) wrote messages longer than three words, and (3) quoted me on a replacement unit that was actually the right size. That alone would be enough for a recommendation, but on top of that, just as their people were about to come for their appointment, my *other* unit conveniently started making LOUD NOISES. The two people they sent popped it open, figured out what was going on, and rigged up a fix (that's still working) from parts from the other broken one. If that's not love, what is? Also, they didn't charge extra. Please send Eco Air business so I don't have to find a new shop next time, thanks.
They quickly responded to my need to repair/replace a 30+ year old space heater that failed. They gave me the choice to replace the motor or install a new unit at a fair price. I chose the replacement unit which was a perfect fit, more efficient than the old unit. There work was completed without a problem.
They have installed 2 ductless units in my house. I use them for both heat and AC. The units work very well and they save me money in oil and electric because they are high-efficiency!.
EcoAir offers great service, and have always been very nice folks to work with. They are always responsive and attentive when I have an issue with my HVAC system and I would recommend them wholeheartedly.
Wanted to put a mini split in my bedroom reached out to Eco Air, Jimmy got in touch with me We talked about what would be most suitable for my area, Jimmy sent me an email describing what would be done and the price very reasonable for a Mitsubishi His crew came a few days later did a perfect installation no mess at all they cleaned up when they were done Jimmy came and inspected Very satisfied with the Eco Air team! This is an update on my previous review I'm so thankful to have had Jimmy and his crew Install my Mitsubishi, it's running smoothly and was perfect for the terrible heat wave we had recently Also seriously thinking of installing another two units!
Eco Air is always responsive and professional! They have helped us resolve issues many times, including some complicated issues, and we’ve always been very happy with the service. Highly recommend.
The personnel from Eco Air were timely, courteous and very efficient. I would highly recommend this company for all your heating and cooling needs.
Very good service, reasonable price.
I had a very good experience. My AC was fixed that day, and has been running well ever since. I will be scheduling maintenance in the spring for both air conditioners as the technician recommended.
We were really pleased with Eco Air. I received several quotes from Yelp-rated companies when we needed to replace a PTAC unit in our bedroom. I appreciated the prompt reply and correspondence from the office manager, Angela, who was professional and responsive. Our neighbors had used another company that did not stand by their work, and we were nervous about having a similar experience. The installers arrived on time, wearing masks and taking precautions necessary due to Covid, which was appreciated. When the unit had an issue (the touchpad was not working--a manufacturer issue, not an installation issue), Angela and Jimmy were wonderful to work with to troubleshoot and then Jimmy sent his guys back at no charge to fix the issue, and stand by their work. We will 100% contact EcoAir when we need to replace the other PTAC units in our apartment.
Eco Air is fantastic. They’re professional, courteous and extraordinarily helpful and responsive in handling all of our building’s HVAC and heating needs. I can’t recommend them enough!.
I love these guys. Used them to install my ductless AC, then service it, and also deep clean it. They are professional, affordable, and their work is fantastic. I actually had a contractor in when my AC stopped working and needed a new part. The contractor brought in a friend to fix it, and it was hassle after hassle. I called eco air, and it was repaired right away at a much lower cost. Love their work and their work ethic. Have recommended them to multiple friends - all have been impressed. If you need an AC - call these guys and get a quote at least - you won't regret it.
Great company--I've been using them for PTAC and HVAC service for years. They give great no-nonsense advice, provide good products and service at a fair price, show up on time, and have an easy billing system. In the world of NYC area HVAC services, they are the best.
So happy I found Eco Air to replace the PTAC unit in my apartment. I shopped around and they were by far the most responsive, straightforward, and fairly priced. No hidden costs, they arrived a few minutes early, were incredibly professional, respectful and courteous. They did a beautiful job very efficiently. A complete pleasure to work with.
I had Eco Air replacing an aging PTAC unit at my place. Angela was very helpful and easy to reach and talk to throughout the process. Jimmy is very knowledgeable and knows all the technical details. We waited quite a while for the specific unit/model from manufacturer and so far it turns out to be really worth the wait. The new Islandair unit is much quieter and had different fan speeds I can adjust based on my needs - much better than the old Simon Air unit. Well, hopefully it will last a long time, too. I would definitely recommend Eco Air to my friends/neighbors or if I need them again. Keep up the quality work.
Eco Air had to come two times, first to assess the issue and the second time to help me with the leak I had with my ductless system. Both times the teams were on time, professional, and knowledgeable. My system was repaired and I am enjoying the cool air all summer!
I was dealing with another company, looking to charge me $5,000, I got the job done for $2,000. Trustworthy and fair.
On time, knowledgeable, and they didn't push an expensive solution to my problem. Very courteous and professional.
My PTAC unit wasn't working quite right, and my building's superintendent recommended I give Eco Air a call. They were... Responsive: I called them around 9:20 am. They called back by 9:45 am, and were at my apartment before noon. Knowledgable: I explained the issue I was having, and my guy went into a lengthy explanation of PTAC units in general, and why the issue couldn't be what I initially thought it was, and he did all this without calling me a moron.* Honest: The technician took the entire thing apart to make sure everything was running properly, and that there were no leaks. After all that, he could've told me my unit needed replacing, or that it needed new parts, or some sort of servicing. Instead, he basically said it was fine...just old. It would eventually die, but we should wait to get it replaced because even if it wasn't working perfectly, it wasn't worth the cost at the moment. I appreciate that. Overall, I'm going to stick with Eco Air for my PTAC needs.
I had installed an a/c system back in October of 2017. The other day I tried to start it up and nothing happened! I checked everything...zilch. I called another place first and was told I'd have to wait until this weekend. I said "Bye!" and called Eco Air. Jimmy arrived the same day. He was polite, courteous, friendly. He asked all the right questions. Thankfully, it was a minor issue. Even better - I wasn't hit with anything other than the deposit. I know from experience some places will stiff you. I will definitely keep Eco Air in my phone for the future.
My PTAC unit has been in dire need of replacement for a while, and I finally purchased an AC unit from EcoAir last summer. Throughout, the process was easy and the salesman, Giorgio, was very communicative. They saved me from the ridiculous heat of the summer. Recently, I called them up again because the PTAC acted up during the extreme weather of the winter. There were some delays, but they eventually came through and fixed the problem. Angela was very helpful throughout the whole process. I highly recommend EcoAir for any PTAC-related grievances you may have!
Our building contracts with Eco Air for a twice a year maintenance program. If I have a problem with any of my units, I call and make an appointment. The staff is courteous and helpful and they are prompt. They clearly explain what is the problem and fix it. They clean up when done and I get back to my life.
Of the HVAC companies I've tried, Eco Air is the most honest and reliable. When I needed a replacement part, and was shocked by the price, they walked me through the invoice and explained the charge completely. A sound came up after installation, and during the visit to figure that out, the tech was very clear about what the cause was, and the different ways it could be addressed. It's so rare to actually trust a repair company, so I value their service.
Eco Air are true to their word and provide excellent service. They are honest and diligent and I highly recommend them.
Eco Air quickly, efficiently and professionally responded to our need to replace a heating unit that failed in our building. The tenant was extremely pleased with the result.
Eco Air did a great job replacing my PTAC. They were prompt and responsive. It was easy to schedule with answered all my questions and on the day of the instal it went off without a hitch. The replacement took much less time than I anticipated. I would recommend them highly.
My heating died, so I reached out to Eco Air to get it checked out. Jimmy came over and did a full run-through, checking everything that could have possibly been wrong with it, and going into details of how different parts and how to best care for them. It was eventually determined that the compressor was busted. Jimmy and Georgio were very transparent around what the price of the repair would be, and what the alternative options were (i.e., get a new unit). Jimmy took the unit back with him to make the repairs (I decided to just go with the new compressor), and he and Georgio came back and helped re-install the unit and make sure everything was working properly. Jimmy and Georgio were great to work with, and my experience with Eco Air was overwhelmingly positive. I highly recommend them!
I had a great experience with Eco Air! They installed a fairly hard to come by PTAC unit and did so professionally, thoroughly and conscientiously.
Great professional guys. When my A/C who didn’t belong to them Broke.all the other companies were asking ten to fifteen days to change it . They did it in two days. It was in a middle of an heat wave. I will never forget . Thanks 🙏
Ecoair (Jimmy) did a great job of installing one four zone unit in our house. The price was the best I could find and was very reasonably priced as well. The job was done on time and very clean. So far the system is running well and with one year installation warranty I feel comfortable recommending him.
Highly recommend! We’ve had a lot of work done on our home recently and this is the absolute first time we’ve felt so comfortable and satisfied the service we received and the crew who came out. They were beyond professional and friendly. Super efficient! We needed help with two radiators that our contractor messed up and didn’t connect properly. Nick and Ahmen were delightful and super informative. I’ve worked in workforce development and their rapport is admirable. Jimmy during the set up was responsive, clear, direct all so comforting and refreshing. We’ll have Eco Air on speed dial, if we ever need more help!
This is as professional, knowledgeable and as caring of a company as it gets. Jimmy (one of the owners) personally came to our assistance when we had an emergency and our PTAC unit broke down in our young infant's room. When he understood our emergency, he pushed back his other appointment to later in the evening and came over immediately. While he had to order the part to fix the unit, he used his creativity to unhook the unit and replace it with the one from our living room so that our infant's room would have proper a/c in the meantime. Throughout the process, Jimmy was compassionate and caring. I would highly recommend this firm to anyone!
Very professional company. Sales people who answered the call (Chris and Angela) were courteous and very helpful. It was a busy time of the year and all companies have long lead-time, but Eco Air really tried to help expedite the process as much as possible to help us get the units we need, and we really appreciate it. A group of technicians led by Jimmy are very knowledgable and did excellent job installing the new PTAC machines. Overall a very pleasant experience with them. Highly recommended.
Eco Air was amazing. Our apartment's HVAC was making a crazy noise and these guys were recommended to us. They were prompt to reply and explained over the phone what was likely the cause of the issue. From there, they did a service call and then we scheduled the repair. Start to finish, super smooth and great communication. They were also just lovely people, which goes a long way in NYC......SUPER happy, and highly recommend!
My PTAC unit has been in dire need of replacement for a while, and I finally purchased an AC unit from EcoAir last summer. Throughout, the process was easy and the salesman, Giorgio, was very communicative. They saved me from the ridiculous heat of the summer. Recently, I called them up again because the PTAC acted up during the extreme weather of the winter. There were some delays, but they eventually came through and fixed the problem. Angela was very helpful throughout the whole process. I highly recommend hiring EcoAir for any PTAC-related grievances you may have!
I called over a dozen companies to service my split mini units (ductless AC/heat) and every place either didn't return my voicemail or never called me back as promised to schedule an appointment. Giorgio called me back within half an hour and I so appreciated this. It seems in the busy season, most companies just lose basic manners! Solomon and Jimmy came to clean two of my units, which I believe had not been cleaned since installed by the previous owner around 6 years ago. They were very friendly, knowledgable and worked cleanly. You can see the difference in cleaning between the two photos I am posting. I can't believe I was breathing in all that garbage! I am the condo president and will be discussing building-wide maintenance for all the spit mini units throughout the condo. I am pleased to find a company that has the decency to return a call and their workers and work is very professional.